Client Feedback

Dear Kim

Thank you so much for all that you and your team at TWX did to make our Silver Wedding Anniversary trip to India so special. From the moment we landed at Delhi airport to be greeted by your rep and driver, until the moment we were escorted into Mumbai airport 18 days later, we were steered on the most magical journey and every single aspect was perfect.

The attention you gave us in the planning stages was superb. You responded quickly to emails, carefully considered all our queries, expertly advised us on hotels, schedules and timings and took all our various issues and requests into account.

You took it upon yourself to inform every single hotel and member of your team that it was my birthday and we were celebrating a special anniversary and we were made a real fuss of everywhere we went! Some of the touches were really special and I've never had so many birthday cakes in my life!

You added me on WhatsApp so that I could contact you easily with any questions and you kept in touch regularly, checking to make sure that everything was OK. This was a lovely personal touch and was very much appreciated.

The route you planned for us was perfect and the schedule in each location had been really carefully thought out. We had a variety of different guides, each with their own personality and style, each of whom gave us a wonderful insight into their particular city. Mr Singh was a wonderfully careful driver, who made sure that every journey was comfortable for us. He was charming and courteous at all times, making sure that we were fully stocked with snacks and cold water at all times. Nothing was every too much trouble for him. We were really sorry to say goodbye to him after 10 days.

We loved every minute and every aspect of our 'Passage to India' and you played an enormous part in that. We have already recommended you and TWX to lots of our friends, many of whom are now considering a trip to India after hearing about ours. We are hope to visit Kerala in 2018 and will be back in touch to plan this with you as soon as we have dates confirmed.

We will never forget our special trip and the lengths that you went to in order to make it happen. Most of all, we are delighted that we had the chance to meet you on our first day and put a face to the name!

With warmest regards and very best wishes

Louisa & Simon